Terms & Conditions

Installation/Pack Travel Fees

Events within 25km from base: No additional charges.

Events outside 25km from base: $1 p/km once 25km mark is reached one way. For example, an event held 30km from our base will pay an extra $10 in travel fees - $5 for trip to install and $5 for trip to packdown.

 

Installation/Packdown Hours

Events within 25km from base: 8am-10pm

Events outside 25km from base: 8am-8pm.

Please note that any installs/packdowns outside these hours will occur in a $50 after-hours charge. Most venues allow for packdown the next day so we highly recommend securing a time with the venue the day after your event to avoid this after-hours charge.

 

Bookings/Payments

To secure the date/time you require - a minimum deposit of $100 is required, which will come off the total amount. Please note that this deposit is non refundable. The remaining balance is due 4 weeks before your event. 

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Hire Range Bond

If you are picking up a hire range item from us, a $150 cash bond is required.

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Refunds

We do not offer refunds on any payments made on bookings, this includes any lockdowns.  If your event has to be postponed, we will offer a store credit which will be valid for one year from your booking date.

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Damages 

If any damages are made to our products while your hire period you will be eligible to cover the repair costs. 

 

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